Your New You Starts Here — Explore Treatments
Patient questions
Answers about where Lavara Rx provides care, who fills prescriptions, and what to expect after you start.
What states do we serve?
49 states are served by Lavara Rx. We do not serve California.
Who are our pharmacies?
Prescriptions are filled by Rush Pharmacy, 1977 Alafaya Trail #1121, Oviedo, FL 32765. Phone (407) 542-0880. Fax (866) 913-8207. Visit rushpharmacy.com.
Who is our provider network?
Clinical care is provided through the LocumTele network. The clinician is licensed in the state where you are during the visit. Visit locumtele.org.
How long does shipping take?
After a clinician approves a prescription, the pharmacy prepares the order and ships it in discreet packaging. Most deliveries arrive within a few business days. Temperature-sensitive medications ship with cold-pack packaging.
How do consultations work?
You submit a secure health history. A clinician in the LocumTele network who is licensed in your state then meets with you by live audio or video. A questionnaire alone does not result in a prescription. If treatment is appropriate, the clinician sends the prescription to Rush Pharmacy.
What is the refund policy?
Email support@lavararx.com or call (888) 287-4637 before the pharmacy ships if you need to cancel. The Terms state that a consultation fee is refunded if a clinician finds you are not eligible before shipment. Prescription medication that has already been dispensed and shipped cannot be returned. Report a side effect to your clinician and to Rush Pharmacy at (407) 542-0880.