Privacy Policy & HIPAA Notice

1. Operating Entity & Scope

Online Edge Agency LLC d/b/a Lavara Rx, 2031 Harrison St, Hollywood, FL 33020, operates this website. This notice covers personal information and health information collected for a telehealth visit.

2. HIPAA Compliance & Protected Health Information

When you complete an online medical intake questionnaire, communicate with affiliated healthcare professionals, or receive prescription treatment, your information is protected under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

3. Information We Collect

• Identifying Information: Full legal name, date of birth, residential delivery address, email address, telephone number, and government-issued photo identification for age and identity verification. • Clinical & Health Data: Health history, current symptoms, weight, height, known allergies, current prescriptions, medical contraindications, and clinical photographs (where required for physician review). • Billing Information: Payment card credentials and billing address processed via encrypted PCI-DSS Level 1 compliant processors. Lavara Rx does not store raw payment card data on our servers. • Technical Metadata: IP address, device telemetry, browser type, and operating system collected via secure session cookies for platform functionality and fraud prevention.

4. How Information Is Shared

We never sell, rent, or commercialize your personal information or health records. Disclosures occur solely for healthcare operations: • Affiliated Clinicians & Medical Practices: Licensed healthcare providers in your state receive your intake data to conduct evaluations, make prescribing determinations, and oversee clinical treatment. • State-Licensed 503A Compounding Pharmacies: When therapy is approved, prescription orders are securely transmitted to licensed compounding pharmacies to prepare, package, and ship your medication. • Regulatory Authorities: When required by applicable state or federal law, court order, or legitimate public health mandate.

5. Data Security, Storage & Patient Rights

We maintain comprehensive physical, administrative, and technological controls, including 256-bit TLS/SSL encryption in transit, AES-256 encryption at rest, multi-factor authentication, and continuous vulnerability monitoring. Under HIPAA and applicable state laws (including CCPA/CPRA), you have the right to inspect, copy, or request amendments to your medical records, or request an accounting of disclosures by contacting our compliance office.

6. Privacy Office & Contact Information

For privacy questions, access requests, or HIPAA inquiries, please contact: Online Edge Agency LLC d/b/a Lavara Rx Attn: Privacy & Compliance Officer 2031 Harrison St, Hollywood, FL 33020 Email: privacy@lavararx.com | support@lavararx.com Telephone: (888) 287-4637